Cookies

We aim to make our website informative and user friendly and we use cookies to help us achieve this. By continuing to use our website you agree to our use of cookies. We have given you instructions on how to change our cookies below.

 

What are cookies?

A cookie is a small file of data which our website places on your computer’s hard drive or device. The cookie helps us look at web traffic or lets us know when you visit a particular website or page.

 

What information do our cookies collect?

Cookies allow our website to respond to you as an individual and let us tailor it to your needs, likes and dislikes by gathering and remembering information about you. This helps us improve our site and to deliver a better and more personalised service. They also enable us to estimate our audience size and usage pattern and to speed up your searches.

We may collect information about your computer or device, including your IP address, operating system and browser type, for system administration and to report aggregate information to our partners. This is statistical information about user actions and patterns and does not identify any individual.

 

What cookies do we use?

Our website uses persistent and session cookies:

  • Persistent cookies allow a website to recognise users when they return to a site and keep certain information on user preferences. These cookies stay on a computer until they are deleted by the user.
  • Session cookies allow a website to carry over information from one page to another so that a user does not have to re-enter information. These cookies delete themselves at the end of the session or at a certain time.

 

Sites with cookies that we use

We use Pardot to track visitor activities on our website and landing pages, which stores cookies on visitors’ browsers. Cookies are set to remember preferences (like form field values) when a visitor returns to our site, to improve the website experience. Please be assured that Pardot cookies don’t store personally identifying information, only a unique identifier.

 

We use the Kayako platform to provide our customers with support services. Kayako uses cookies to identify visitors and track visits to our website, store login session information and to remember your user preferences.

We use Google Analytics to track visitor activity on our website, which stores cookies on a visitors’ web browser. Google Analytics mainly uses first-party cookies to report on user interactions on Google Analytics customers’ websites. Details can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

We use Stripe to process payments on our website which stores cookies on a visitors’ web browser allowing us to provide ecommerce functionality. Details can be found here: https://stripe.com/cookies-policy/legal

We use Hotjar to provide analytics to help us improve the user experience of our Portal. Details can be found here: https://www.hotjar.com/legal/policies/cookie-information

We use Facebook to advertise and promote our products and services which uses cookies. Details can be found here: https://www.facebook.com/policies/cookies/

 

Links to other websites

Our website contains links to other websites. These websites will have their own privacy policies and may collect and use your personal information in a different way to us. You should read their own privacy policy.

 

How to delete and control cookies

Most computers automatically accept cookies, but you can change your settings so that you will not receive cookies and you can also delete existing cookies from your computer.

If you do change your settings, you may find that some parts of our website will not function properly.

To find out how to delete cookies or adjust their settings please visit http://www.allaboutcookies.org/.

If you do not adjust your settings, you will accept cookies provided by this website.

 


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