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Currys van

Currys takes fleet performance to a new level with Lightfoot

Discover how the UK’s leading tech retailer is using real-time driver coaching to cut accidents, reduce emissions, and save over £400K a year on fuel. 

£400K

annual fuel saving

10.8%

CO₂ reduction

98%

Of drivers hitting the Elite Driver target

Fleet size: 600 vans

Industry: Retail

Fleet goals: Safety, cost‑efficiency, sustainability

In this case study:

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Overview

Currys plc, the UK’s largest omnichannel technology retailer, delivers over 8 million items and carries out nearly 800,000 installations each year across the UK. With such a large and busy service fleet, operational efficiency, driver safety, and sustainability are all essential. In 2016, Currys turned to Lightfoot to help address these challenges.

By introducing real-time driver coaching and a gamified rewards system, Currys moved beyond retrospective telematics — empowering drivers to improve performance in the moment, not after the fact. The results? Safer roads, lower emissions, and major savings across the board.

currys logo

“Real-time feedback has been a game-changer. It’s helped our drivers become safer and more efficient, while rewards like cash prizes and consumer tech have boosted engagement.”

- Chris Georgiou, Head of Compliance, Currys

About Currys

Currys is a leading UK tech retailer, offering delivery, installation, and customer support for everything from TVs and laptops to fridge freezers and washing machines. Its fleet of 600 vans covers the length and breadth of the country, ensuring customers receive a seamless experience from store to doorstep. With transport playing a key role in fuel use, brand reputation, and sustainability, the company is committed to smart fleet innovation.

The Challenge

Currys was already using traditional telematics across its fleet — but retrospective reporting alone wasn’t enough to influence driver behaviour day-to-day.

The business needed a proactive solution that would:

  • Improve fuel efficiency and reduce costs
  • Cut carbon emissions in line with net-zero goals
  • Lower accident rates and insurance claims
  • Engage drivers with positive, lasting behaviour change

Critically, the solution had to be easy to implement, scalable, and able to deliver ROI across hundreds of vehicles.

The Solution

Currys trialled Lightfoot’s in-cab driver coaching system with a test group of vehicles, gathering baseline performance data before switching the devices on. Once Lightfoot was activated, the company saw instant improvements in driver behaviour — and the decision to roll out fleet-wide quickly followed.

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“From the early days… we recognised the huge benefit that real‑time driver feedback has to play in changing driving styles for the better. It’s a world apart from retrospective telematics.”

- Chris Georgiou, Head of Compliance, Currys

Key features of the Lightfoot solution:

  • Live in-cab coaching: Drivers receive real-time feedback via a dashboard device, encouraging smoother, safer driving with immediate alerts if limits are exceeded.
  • Self-management tools: Rather than relying on top-down interventions, drivers are empowered to improve their own performance, helping reduce the workload on fleet managers.
  • Gamification and rewards: The Lightfoot app includes weekly performance targets, depot leaderboards, and prize draws. Drivers who achieve “Elite Driver” status are entered into regular competitions for prizes ranging from £100 cash to consumer tech — all aimed at keeping engagement high.
  • Fleet insights dashboard: For managers, the Lightfoot portal provides access to actionable insights and KPIs, helping track performance across teams, locations, and vehicles.
  • Quick, seamless rollout: With support from the Lightfoot team, Currys rolled out the system across its entire fleet — including 262 Ford Transits and 410 Iveco Dailys — with minimal disruption.

The end result was a step-change in how driver performance was managed — moving from reactive reporting to live behaviour change on the road.

The Results

Fuel savings of over £400,000 a year

Thanks to real-time driver coaching, Currys saw a 10.8% improvement in MPG, saving over £416,000 annually across the fleet. That’s an average saving of £620 per van per year, directly contributing to lower operating costs.

A safer fleet with fewer incidents

Risky driving behaviours such as harsh acceleration, cornering, and braking fell by 98%, creating a smoother, safer experience for drivers and customers alike. In tandem, the fleet recorded a 15.8% reduction in at-fault accidents, reducing downtime, repair bills, and insurance claims.

A major step toward net-zero goals

With fewer emissions from improved fuel economy and less idling, Currys reduced CO₂ emissions by 843 tonnes annually — a 10.8% drop that supports its wider 2030 net-zero strategy. That’s the equivalent of taking 275 petrol cars off the road every year.

High engagement and lasting behaviour change

Lightfoot’s gamified approach led to exceptional driver engagement. Over 98% of drivers consistently achieved ‘Elite Driver’ status, with app-based rewards and team leaderboards keeping performance high long after the rollout.

Driving into the Future

With an ambitious goal to shift to a zero-emission fleet by 2030, Currys continues to lead the way in sustainable last-mile delivery. Lightfoot remains a key part of that journey — improving safety, cutting emissions, and making every journey smarter.

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