Frequently Asked Questions

Background to Lightfoot and efficient driving

What is Lightfoot for?

The way vehicles are driven has a huge impact on their fuel economy, the harmful emissions they create and the accidents they are involved in. But the way we drive is one of our most ingrained habits and something that is hard for us to consciously change.

Lightfoot is a clever technology that gives feedback to drivers exactly when they need it to help them become much more efficient. It also helps them monitor their progress, compete with others and earn rewards and recognition for better driving.

How do we know Lightfoot works?

We have millions of miles of experience in the Fleet Telematics industry, where they report that Lightfoot gives them 15 to 20% fuel savings and 50 to 60% reductions in accident rates.

To test the product with private vehicles, we ran a trial of Lightfoot in 120 personal vehicles in our home city of Exeter, and found that the results were even more promising.

Fuel savings of up to 30% were seen, and in the first 8 weeks of the trial, 8 tonnes of CO2 was saved. Those benefits, along with the ability to compete with family, friends and colleagues, meant that Lightfoot immediately became a huge hit with the private motorist.

Why is driving efficiently so important?

Driving inefficiently has been shown to be the root cause of many of the most significant issues affecting motorists including excessive fuel consumption, unnecessary emissions of harmful substances, increased engine wear and tear, greater likelihood of accidents and unnecessary driver stress and fatigue.

If you think about it, this makes sense: a driver who has frequent periods of rapid acceleration and harsh braking is likely to do far more damage to their car, their wallet, the environment and other people around them than a driver who has the smooth and steady style Lightfoot encourages.

How Lightfoot works

How does Lightfoot work?

Lightfoot listens to your vehicle control systems and, using F1-style analytic technology, it feeds back to the driver to help you drive in the “sweet spot” of your engine. Every engine has a “sweet spot”, where you get the maximum performance for the minimum effort. Your Lightfoot score reflects how well you’ve been doing in driving your car to its best abilities, and you can use this to compete with anyone else who has a Lightfoot device.

How does Lightfoot connect to my car?

Lightfoot is plug-and-play; it plugs straight into your On-Board Diagnostic (OBD) socket in your car. This socket is an industry standard, so Lightfoot is compatible with most vehicles.

How does Lightfoot save me fuel and reduce emissions?

While you drive, Lightfoot listens constantly to your engine and knows when you are driving in its sweet spot. This is important because it means the engine is operating at its maximum efficiency and this, in turn, correlates to lower fuel consumption, fewer harmful emissions and a considerably safer driving style.

How does Lightfoot get me cheaper insurance?

We are working with the UK insurance industry to generate considerable savings for those driving with Lightfoot. We will be offering Lightfoot to a selected number of private motorists, who will be the first to be offered reduced premiums by UK insurers. If you would like to be one of the few given this opportunity, then please register your interest by clicking here.

How can I win prizes with Lightfoot?

Each week that your Lightfoot score is above 8500, you are awarded Lightfoot "Elite Driver" status. This means you will be able to access special rewards and benefits, including being entered into that week's random prizedraw for some fantastic prizes including meals at restaurants, days out at UK attractions, and experience days.

How does Lightfoot transmit data?

Lightfoot gives you privacy: it transmits very little data to the internet. It's not like "black box" telematics. So that you can track your progress on your online portal and compete with others, your score is transmitted to our servers via mobile networks. To achieve this, Lightfoot has it's very own "SIM card and data connection, in much the same way as your mobile phone does. There is no additional cost to you for this connection - it is all included in your monthly subscription.

Lightfoot compatibility

Will Lightfoot work with my car?

Lightfoot works with nearly all cars, vans and passenger/goods* vehicles.

*Lightfoot does not work with goods vehicles that have a Maximum Allowable Mass (MAM) of over 7.5 tonnes.

Does Lightfoot work with petrol and diesel cars?

Yes, Lightfoot works with petrol, diesel and LPG vehicles of all engine sizes.

Does Lightfoot work with automatic cars?

Yes, Lightfoot works with Manual, Automatic and Semi-Automatic vehicles.

Does it matter what size engine my car has?

Lightfoot will work with any engine size, and there is no advantage or disadvantage of having a larger or smaller engine.

Will I be able to drive up steep hills with Lightfoot?

Lightfoot is configured to take into account engine load caused by conditions such as hills. It factors this into the feedback it gives, so steep terrain should not be a barrier to driving with Lightfoot. In fact, driving up a hill should be no more difficult than driving along a flat road.

Will I be able to tow a trailer or caravan with Lightfoot?

Lightfoot is configured to take into account engine load caused by conditions such as towing a trailer or caravan. It factors this into the feedback it gives, so towing should not be a barrier to driving with Lightfoot. In fact, it should be no more difficult than driving with no trailer or caravan attached.

Lightfoot and my privacy

Who can see my information/data?

There are 3 levels of data access. Here’s a quick explanation:

  • Your overall performance and Lightfoot score will be visible to anyone in the same competition league as you.
  • Your more detailed performance statistics will be viewable only by you, using your Lightfoot online dashboard login details.
  • To enable insurance companies to offer reduced premiums to all Lightfoot drivers, we may remove your name and personal details from some of your data to share with a third party. We must stress though that this data is anonymised.

We will never share your data with any third parties without asking for your permission first.

Will my driving data be shared with my insurer?

 

No. Neither your insurance company nor the police will receive any information whatsoever from us or the Lightfoot device with your name or vehicle details attached to it. For full information on your data and privacy please see "Who can see my information / data?".

How secure is my private information and data?

Your data is held on a secure, encrypted server, and server security is constantly monitored and regularly reviewed.

Other

I'd like to try Lightfoot. How do I get involved?

We will be offering Lightfoot to a selected number of private motorists, who will be the first to be offered reduced premiums by UK insurers. If you would like to be one of the few given this opportunity, then please register your interest by clicking here.

How much does Lightfoot cost to buy?

We are currently talking to our Beta testers to help us decide on the final pricing model for the product. We'll let you know more as soon as a decision has been made!

What if my question isn't shown in this FAQ?

If you're question isn't shown here then you can contact us to ask, and we promise to get back to you as soon as possible with an answer.

For more urgent questions, you can call us on +44(0)1392 340419.

Contacting Lightfoot

How do I contact Lightfoot?

You can contact Lightfoot by clicking here to use the contact form, or by calling us on +44 (0)1392 340419.

Your question not here?

If you still have a question about Lightfoot just fill in the form below and one of our team will get back to you with an answer as soon as they can.

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Get involved with Lightfoot - 3 easy options!

1

FREE if you drive in Exeter

There are a limited number of special opportunities to get involved with Lightfoot for free if you drive at least one day a week in Exeter.

2

Become a beta customer

Ahead of our consumer launch later in 2017 we have a limited number of prototype systems available for purchase at a special price.

3

Register for launch updates

Sign up to be kept up to date with our full consumer launch later in 2017 - there's no obligation and you can unsubscribe at any time.